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FAQ

About Us

For our complete terms and conditions, visit this link:  https://bowtiesocial.com.au/terms-of-service/

Sizing

Each bow tie is approximately 12cm x 6cm. The diamond bow ties are slightly smaller at approximately 11cm x 5cm. All bow ties have an adjustable neck loop ranging from 26cm to 48cm.

Shipping & Returns

Your purchase will be processed by our whiz bang bow tie wearing team and out for dispatch within 24hrs of completing your payment transaction. It is then in the hands of our good ‘ol mates at Australia Post, who will most likely have it delivered to your hot little hands within 2-5 business days depending on your location in Oz. For or New Zealand shoppers, it should be within 7-10 working days. And our overseas customers, we’d like to think you would be receiving goods within 11-21 days. We are in the hands of COVID! Domestic Aussie postage is $9.95, across the Ditch (NZ) is $12.99, and for our international mates far far away, it’s a flat rate of $21 AUD. Remember , if you like more than one item and you spend up big-ish, we’ll spot you on the post!

Why wouldn’t we?!! When your item has been returned and approved for refund, of course we will refund you! The amount you paid for that item will be returned to your PayPal account. PayPal is handy like that. Sale items are unable to be returned… no surprises there!

Your Account & Orders

So your bow tie doesn’t quite match your shirt or your partners outfit? Never fear, Bow Tie Social is here! Get in touch with the crowd via team@bowtiesocial.com.au and let us know and we’ll work it out together. Your item will need to be returned to us at – Bow Tie Social, PO BOX 5256, MAROOCHYDORE BC, 4558 Qld – unworn, in brand spanking new condition with tags and packaging, within 30 days from purchase date. Once we receive the item, we will refund you the price you paid for that item.

 

Payments

Our payment method is the safest of all the payment methods and the go to option for all serious online shoppers! PAYPAL – safe for you and safe for us. Win win! You don’t need a PAYPAL account, just a credit card that isn’t maxed out… yet!